Uncommon sense, unconventional, possibly controversial, thought provoking and challenging. These posts will equip you to be the best leader you can be, or best Sales leader possible. Categories like Leadership, Coaching, Sales & Marketing, Business Transformation, and Learning offer perspective and insights, provide valuable information, and practical tips and techniques.
When I chose to volunteer on the Campaign Cabinet for the United Way Halton & Hamilton, I did so because I believe in giving back, in helping those needing it, and in the UWHH and their exceptional work in the community. Pulling my weight, pulling strings, pulling teeth maybe, but I certainly didn’t have pulling a plane in mind when I volunteered. What do I mean by "the UWHH and their exceptional work in the … Read More
Doesn't seem like an immediate connection between these 2 phrases; save lives and beat Coke. Doctors do the first and Pepsi employees the second. But it isn't about the words themselves but the context in which the words are expressed. Both address the ageless question, the one many of us avoid by filling our days with busyness to distract us in a blur of activity so that we don't have to answer it. Maybe I'll get to that … Read More
Frustrated, flustered, flummoxed, you're feverishly manipulating entries in the calendar of your smartphone. Overlapping meetings, conflicting priorities, obligations, and the sheer volume of activity in your life. And no matter how hard you try, how creative you are, how much you squeeze, or how much magic you conjure, it's just not capitulating to your best efforts. You might ask... "how can I manage my time better?" … Read More
We live in the "do more with less" epoch. And if that's not enough, how about "do more in less time"? Shouldn't be a problem, after all you have a smartphone; that amazing time-saving device (yes, that's tongue in cheek), you're accessible 24/7, work weekends and during vacation. And you're firmly attached to the belief that success hinges on doing more, more quickly. In June's online Leadership Fitness Camp we … Read More
Wouldn't it be wonderful if we could say of everyone we worked... "I love working with you"? But alas this eludes most of us. Others don't deliver on time, put out sub-par performance, annoy, irritate, or just plain drive us crazy!! Perhaps the place to start is by our working in a way that has others saying "I love working with you", about YOU. In the inaugural Livestream Lunch series from the Oakville Chamber of … Read More
We have a boatload of excuses about our time. How I can't make the time (unless you've found a way to slow the earth's rotation), or how I can't spend the time (there's a transaction and I hope you get a good deal). But how about finding the time? It all depends on where you look. Unfortunately most of us are near-sighted at best so can't spot available time even if we were looking in the right places. In this episode of … Read More
Someone who pays the bills. Someone with a need that we can fulfill. Someone who buys what we sell. A pain in the a__! And there are even more ways to describe customers. Some customers we love, some we love to hate. But before we share our own answer to this questions, let's first ask, so what makes this question; "what's a customer?" important? Because our mindset and attitude influence our perspective about … Read More