Uncommon sense, unconventional, possibly controversial, thought provoking and challenging. These posts will equip you to be the best leader you can be, or best Sales leader possible. Categories like Leadership, Coaching, Sales & Marketing, Business Transformation, and Learning offer perspective and insights, provide valuable information, and practical tips and techniques.
A few months back I would have never believed my 3-year old granddaughter’s vocabulary would include the words "hand sanitizer"! COVID has changed everything, and many of us are facing and maybe not admitting to discouragement and despair. Seven months in; you and your people are working from home dealing with the loneliness of isolation, or the chaos of distractions, or both. How effectively are you and your people … Read More
There's an unofficial competition underway where managers everywhere are competing for the prize of "Most Overwhelmed Manager". Anyone (manager that is) can compete; young or old, regardless of industry, rookie or veteran, at any level, business owner or employee, small company to multi-national. And among those passionately competing for the (not so coveted) prize of "Most Overwhelmed Manager" are pharmacist owners … Read More
Everything’s a priority, there’s not enough time to get it all done, urgency and stress, lots of changes and activity but no clarity on the outcomes. Since COVID-19 there’s more chaos, urgency and change. The solution isn’t more “management”, it’s less. Please have a look at this 4-minute video. What if you could replace “managing” with the leadership that will equip you to actually accomplish more and make a … Read More
To all you married fellas reading this... your wife walks in and says "honey, bad news I smashed the car". What are the first words that had better come out of your mouth? Oh ya. You'll want to ask about the damage, whether the police where on the scene, if she got the other driver's information, if a tow truck was needed, and so on. And that's called management; dealing with the unexpected and unwelcome interruption … Read More
Your employee engagement numbers just arrived and it seems your people aren't feeling as valued or appreciated as you thought they aught to be. You assemble a group of colleagues to better understand the numbers and work on a strategy to correct this problem (aka fixing the numbers) even when they're about how people feel. Do you design and launch an employee recognition program; just like every other manager might … Read More
Why do horses pulling wagons wear blinders? Blinders are firm squares or cups that prevent the horse from seeing behind and beside him. Because they prevent the horse from becoming distracted or panicked by what they might see. Seems logical given the horse's job, but seems quite the sacrifice given the horse has nearly 360 degrees of vision. What's that got to do with managers and leaders you ask? In this 2 and a … Read More
“Great; I want know how I can improve” after hearing this from my manager early in my career. For 15 minutes he pointed out in painful detail everything I did wrong or not how he’d do it or wanted it done, and what he wanted me to do, how to do it, and how to keep him informed so he could stop me from messing up. He finished on a "positive" by telling me it wasn’t my fault for being new and inexperienced, and that I would … Read More