Uncommon sense, unconventional, possibly controversial, thought provoking and challenging. These posts will equip you to be the best leader you can be, or best Sales leader possible. Categories like Leadership, Coaching, Sales & Marketing, Business Transformation, and Learning offer perspective and insights, provide valuable information, and practical tips and techniques.
And how about these... "I expect you to get this all done on time" and "I expect you to do everything I ask of you when I ask"? Not bad. Any wonder why most people in the world of work use words such as "overwhelmed", "stressed", and "out of control" in describing their work environment? I recently wrote this article for Pharmacy U, the premier provider of inspired business learning to people in and serving the … Read More
"Hey boss something came up." "I need your advice" or "we need to talk" or "we've got a problem". Sound familiar? Well of course you're hearing this a lot since you're the manager, the go-to person for all the answers, instructions and decisions. And what do you do? You allow the other person to data-dump on you so you get all the facts (and stories), worse - you ask questions about the issue (aka IT), and end the … Read More
Heck I'll take any kind of leadership. In a world where management runs rampant trying to control everything and everyone including the outcome (good luck with that BTW), leadership takes a back seat (or maybe it's sitting on the curb). Our obsession with managing (aka doing things right) produces lots of micro-managing (everyone loves when that happens to them) and we explain and justify it by declaring "we're on top of … Read More
A few months back I would have never believed my 3-year old granddaughter’s vocabulary would include the words "hand sanitizer"! COVID has changed everything, and many of us are facing and maybe not admitting to discouragement and despair. Seven months in; you and your people are working from home dealing with the loneliness of isolation, or the chaos of distractions, or both. How effectively are you and your … Read More
There's an unofficial competition underway where managers everywhere are competing for the prize of "Most Overwhelmed Manager". Anyone (manager that is) can compete; young or old, regardless of industry, rookie or veteran, at any level, business owner or employee, small company to multi-national. And among those passionately competing for the (not so coveted) prize of "Most Overwhelmed Manager" are pharmacist owners … Read More
Everything’s a priority, there’s not enough time to get it all done, urgency and stress, lots of changes and activity but no clarity on the outcomes. Since COVID-19 there’s more chaos, urgency and change. The solution isn’t more “management”, it’s less. Please have a look at this 4-minute video. What if you could replace “managing” with the leadership that will equip you to actually accomplish more and make a … Read More
To all you married fellas reading this... your wife walks in and says "honey, bad news I smashed the car". What are the first words that had better come out of your mouth? Oh ya. You'll want to ask about the damage, whether the police where on the scene, if she got the other driver's information, if a tow truck was needed, and so on. And that's called management; dealing with the unexpected and unwelcome interruption … Read More