Uncommon sense, unconventional, possibly controversial, thought provoking and challenging. These posts will equip you to be the best leader you can be, or best Sales leader possible. Categories like Leadership, Coaching, Sales & Marketing, Business Transformation, and Learning offer perspective and insights, provide valuable information, and practical tips and techniques.
Your employee engagement numbers just arrived and it seems your people aren't feeling as valued or appreciated as you thought they aught to be. You assemble a group of colleagues to better understand the numbers and work on a strategy to correct this problem (aka fixing the numbers) even when they're about how people feel. Do you design and launch an employee recognition program; just like every other manager might … Read More
Why do horses pulling wagons wear blinders? Blinders are firm squares or cups that prevent the horse from seeing behind and beside him. Because they prevent the horse from becoming distracted or panicked by what they might see. Seems logical given the horse's job, but seems quite the sacrifice given the horse has nearly 360 degrees of vision. What's that got to do with managers and leaders you ask? In this 2 and a … Read More
“Great; I want know how I can improve” after hearing this from my manager early in my career. For 15 minutes he pointed out in painful detail everything I did wrong or not how he’d do it or wanted it done, and what he wanted me to do, how to do it, and how to keep him informed so he could stop me from messing up. He finished on a "positive" by telling me it wasn’t my fault for being new and inexperienced, and that I would … Read More
"Life is like a box of chocolates; you never know what you'll get". There are many metaphors for life. One I particularly like is; "life is a parade". And if life is like a parade; what's your role? Leader, follower, spectator... or maybe you don't know or care there's a parade happening. Here's a small tribute to a leader of leaders who rarely answers questions, but always answered the questioner. In this 3-minute … Read More
You've probably heard that once or twice. Someone comes into your office, calls or emails with “Hey I need your advice on an issue that’s come up”. Want to know what's really being asked of you and what leaders do, that managers don't? Have a look at this 3-minute video to better understand why "advice" isn't really a word, what you're really being asked for and why. It's another simple and meaningful way of doing … Read More
Managers go to work to do it all perfectly, on demand, have all the answers, be involved in everything, issue instructions, control everything and everyone, and fix all the problems. Exhausting!! Why not try leading for a while. "OK; what's that look like" you ask. Check out this 2.5 minute video to better understand the distinction, and find out how to get some of that leader stuff. I'll give you a hint... you're … Read More
I expect results!! I expect you to get it all done!! I expect no surprises!! And if you can't deliver on these expectations, then somehow you're a poor performer, prioritizing badly, or simply unable to control the universe. I'll go out on a limb here and suggest that you were promoted to Manager in part, probably because you were at least reasonably intelligent. So if that's true, does any of this make sense to you? … Read More