Uncommon sense, unconventional, possibly controversial, thought provoking and challenging. These posts will equip you to be the best leader you can be, or best Sales leader possible. Categories like Leadership, Coaching, Sales & Marketing, Business Transformation, and Learning offer perspective and insights, provide valuable information, and practical tips and techniques.
That's an odd question. Isn't the question we normally ask "why should I trust you?". Perhaps that's the problem; we're getting answers to the wrong question. How about we answer the right question... this way. Some of you have small children. Some had small children. You probably know small children. Or at some point you probably were a small child. You celebrate with them during their victories, comforted and wept … Read More
Hostility and argument. The classic and widely accepted perspective on the meaning of confront. How about the less appreciated mindset; that's facing up to and dealing with a problem or difficulty? Isn't that what's expected of you as a manager? So go and confront. But you're still uneasy. How about a simple 4-step process to confront easily? I’m posting regular video segments titled “From Coping to … Read More
I've been posting a "Coping with COVID tip of the day" for a few weeks now. Plenty of likes, some comments and lots of views of the video tips. But that's enough! Not because I or the leaders I speak with have run out of tips. There are still plenty to share. But because it's time to move past "coping" and get to "conquering". In this latest short video I share... 3 themes emerging in this crisis that resonate for … Read More
COVID 19 is affecting everyone, whether you're now over-worked or unemployed, sitting about worrying or working harder to manage work, delivering an essential service or your business service is now moot, a parent or child (or both), healthy or feeling the symptoms. A great deal was learned from my online roundtable sessions. We're dealing with never-before-experienced effects of VUCA... volatile, uncertain, complex … Read More
"Everything's uncertain, I'm working from home, trying to manage my regular workload while dealing with the virus situation, wanting to be there for my people... it's harder than I imagined." If you're a manager trying to get things done with others in your company, problem solving, strategizing, and just trying to manage what needs doing... matters got a lot more complex. During this difficult time I want to contribute … Read More
It's been a few months, the euphoria has worn off, the honeymoon is over. The excitement of the new job (or role) has melted like cheap ice cream in July. Replaced by the all too familiar dragons that stalk our psyche and singe our satisfaction. As apocalyptic as the four horsemen, they threaten our performance, growth and fulfillment because they dominate our mental and emotional time and energy. What we focus on are … Read More
"My people need to buy into the changes we're making here". Sound familiar? You effectively communicate why those changes are best for the business. You explain in detail the pain-staking process that led to these changes. You rationalize the changes with scientific precision, offering quantitative metrics as evidence. And your people's reaction... arms crossed, apathy, objections, argument, or passive acceptance. … Read More